The protection of your privacy is important to Piezocryst.

This Piezocryst Online Privacy Notice applies to data we collect from users when visiting and operating our online channels like websites, apps, etc. For any other processing of Personal Data of the AVL group of companies, please find here our general AVL Transparency Statement according to Art. 13 and 14 EU General Data Protection Regulation (GDPR).

We know that you care about which information about you is used and stored. We strictly observe the legal provisions and regulations applicable to us when processing your Personal Data and we are committed to maintaining robust privacy protections for all our users.

This Piezocryst Privacy Notice is designed to help you understand how we collect, use and safeguard the in-formation you provide. It explains how we handle your personal information and how you can access and update your preferences. The Piezocryst Privacy Notice applies to all of your interactions with Piezocryst through:

subsites to

sister sites, apps etc. if these include this Privacy Notice by reference

Personal data you share with us through these sites will be processed by Piezocryst and the AVL group of companies according to the principles set out below:


We collect “Non-Personal Data” but also “Personal Data”.

Personal Data include, for example, your email, contact and company address information etc. that you provide us (e.g. through a registration process on or through other channels).

Non-Personal Data include all information that cannot be used to identify you as a person, such as usage data, generic demographic information, landing page hit rates referring to our website pages or URLs. When Non-Personal Data is being linked to Personal Data it becomes Personal Data.


Information about the collection of Personal Data when you visit our website

The Piezocryst website without disclosing his or her name, address, etc. Such information is only requested by Piezocryst if needed to provide services to you or to fulfill requests you may have (such as ordering documents, etc.).

If you use our website for informational purposes only and for as long as you do not provide us with any information about you, we only collect data that is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 (1) (f) GDPR). Such data are:

IP address of the accessing computer

Date and time of retrieval

URL of the retrieved page

Status message as to whether the retrieval was successful

Transmitted amount of data

The referrer URL from which the user came to the retrieved page

HTTP user agent information (i.e. information about the accessing device, its operating system, and its browser)

information stored in Cookies we have set

log files we have created to be able to describe an event that has occurred during your visit (e.g. acceptance of Terms of Use).

Information about the collection of Personal Data when you email us or fill in a form

When you contact us by email, through a form on our website or through other areas on the website made available to you to fill information, the information you provide (your email address and, if applicable, your first name and last name, plus information explicitly asked for, or further information you provide us with) will be stored by us to answer your questions, to process transactions that you have requested and to pass on information about AVL products and solutions (legal basis is Art. 6(1)(b) GDPR).


Responsible Body ("Controller")

The body responsible for the website you are visiting and for the privacy aspects of this website (collection, processing and use of your Personal Data) in accordance with Art. 4 para. 7 GDPR and its contact details are mentioned in the imprint (individually designated for country pages).

Our Data Protection Officer / Privacy Office can be reached by email at:

Your Rights as a Data Subject

You have the right to access according to Art. 15 GDPR, rectification according to Art. 16 GDPR, erasure according to Art. 17 GDPR, restriction of processing according to Art. 18 GDPR, and - if applicable - data portability according to Art. 20 GDPR.

Where we use your Personal Data based on Art. 6(1)(f) GDPR you further have the right to object against our use of your Personal Data. We then shall no longer process such Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms. If you want to exercise your right to object in such a scenario, please contact us at:

Where we process your Personal Data on the basis of your consent, you can revoke that consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent prior to the revocation. If you want to withdraw your consent, please contact us at:

For your safety and ours, we may need to authenticate your identity before fulfilling your request.

Furthermore, if applicable on you, there is also a right to lodge a complaint with an appropriate data privacy regulatory authority (Article 77 GDPR).

To What Extent Is There Automated Decision-Making?

We generally do not use any automated decision-making pursuant to Article 22 GDPR. If we use this procedure in individual cases, we will inform you of this separately, as long as this is a legal requirement.


Retention of Your Personal Data

In order to offer you the best customer experience, we are storing the Personal Data that have been pro-vided by you during your interactions with Piezocryst.

We delete data after the storage is no longer required. We may need to keep data on file beyond that period if statutory retention rules require us to do so. In such scenarios, we will restrict the processing to what is needed to fulfill the statutory retention rules.

Personal Data provided to Piezocryst by you online may be linked to information passed on to AVL when services or products are ordered.

Deletion of Your Personal Data

AVL will provide you with information about what Personal Data of yours we store. You can get information about your stored data at any time and you may assert your right to correct information, or to delete your data. If you wish to do so, please contact our Data Protection Officer / Privacy Office at info@piezocryst.ocm.

Security Measures we Apply When Holding Your Data

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Piezocryst makes appropriate effort to protect Personal Data against accidental and illegal destruction and loss. Piezocryst endeavors to ensure that Personal Data is used in a proper manner and to protect it from unauthorized access, use, or disclosure. We use a combination of process, technology and physical security controls to help protect personal information from unauthorized access, use, or disclosure.

Further, access to personal information is restricted to those employees, contractors, and agents of Piezocryst who need to know such data to perform their assigned functions and develop or improve our products and services.


Sharing your Personal Data within the AVL group of companies

Any Personal Data that you provide through Piezocryst’s online channels may be passed on to entities of the AVL group of companies. We will do so only if deemed appropriate. All entities of the AVL group of companies are bound by a groupwide Data Protection Policy.

Sometimes, and least partially, your Personal Data will be processed outside the EU or the EEA, namely in the following countries: Brazil, China, India, Japan, South Korea, Russia, Thailand, Turkey, and the United States. Other destinations may be added over time. Please refer to the current list of all AVL group entities at Transfers of Personal Data will be made on the basis of declarations of adequacy or other accepted safeguards according to the Articles 44 et seq. of the GDPR, in particular standard data protection clauses adopted by the European Commission, which can be accessed here.

Use of other Service Providers

We use service providers for a range of services. If we do so, we ensure to be in compliance with the requirements under Art. 28 GDPR (provision describing the safeguards to apply when data processors are being used).

Secure Transmission

When special categories of Personal Data are transferred over the Internet, we encrypt it using Transport Layer Security (TLS) encryption technology or similar technologies.


We are using cookies on our website.

We use cookies, tags and similar technologies on the Website to provide you with the best possible user experience and to help us improve the Website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app. (see

Some of the cookies we use are necessary in order to make available certain features of the Website. Furthermore, we use cookies to analyze the use of the website with Google Analytics and to obtain information for the optimization of the website. Lastly, we use marketing cookies to deliver customized ads on some sites (e.g. Facebook and LinkedIn). More about Google Analytics and your choices in this regard can be found below. Also, you will find out more about our use of cookies if you interact with our cookie preferences tool implemented on the Website (legal basis is Art. 6(1)(f) GDPR). A large part of the Piezocryst websites may also be viewed without cookies.

You can set your browser not to accept cookies or to ask each time before storing a cookie. You can also delete cookies on your device by using the corresponding function of your browser. In addition, you have the option to inform us of your preferences regarding the acceptance of cookies via the cookie preference tool used on the website.


We may use Google Analytics or similar services on our website. These are services provided by third parties, which may be located in any country worldwide (in the case of Google Analytics Google LLC is in the U.S., and which allow us to measure and evaluate the use of our website (on an anonymized basis). For this purpose, permanent cookies are used, which are set by the service provider. The service provider does not receive your personal data from us (and does not retain IP addresses), but the service provider may track your use of our website, combine this information with data from other websites you have visited, which are also tracked by the respective service provider and may use this information for its own purposes (e.g. for targeting advertisements). If you have registered with the ser-vice provider, the service provider will also know your identity, based on the information you provided to it. In this case, the processing of your personal data by the service provider will be conducted in accordance with its data protection regulations. The service provider only provides us with data on the use of our website (but not any personal information of you).